prolife-privacy-policy

At ProLife Gym, we Value the privacy of our members and visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, mobile app, or become a member of our gym.

Information We Collect

We collect several types of information, depending on how you interact with us. This may include:

Personal Information: Information that can be used to identify you, such as your name, address, phone number, email address, emergency contact information, date of birth, and gender.

Health and fitness information: fitness goals, medical history, and workout data.

Membership Information: Information related to your gym membership, such as membership type, billing information, access key details, and workout history.

Usage Data: Information about how you use our website or app, such as the pages you visit, the features you use, and the time of your visit. This may be collected through cookies and other tracking technologies.

CCTV Footage: We may use CCTV cameras in our facilities for security purposes. Footage may capture your image, but we will not use it for any other purpose without your consent.

How We Use Your Information

We use your information to:

Provide and manage your gym membership

Process your payments

Send you important information about your membership, such as billing statements, renewal notices, and gym closures

Respond to your inquiries and requests

Improve our website, app, and gym facilities

Send you marketing communications (with your consent)

Ensure the safety and security of our facilities

Sharing Your Information

We may share your information with third-party service providers who help us operate our business, such as payment processors, marketing agencies, and software vendors. These providers are obligated to protect your information and use it only for the purposes we have specified.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

Your Choices

You have choices about your information:

Access and Correction: You can request access to your personal information and update it if it is inaccurate.

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

CCTV Footage: You can request to see footage of yourself captured on CCTV. However, we may not be able to provide it for security reasons or if it infringes on the privacy of others.

Data Security

We take steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee the security of your information.

Children’s Privacy

We do not knowingly collect information from children under the age of 18. If you are a parent or guardian and you believe your child has provided us with information, please contact us so we can delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our app and notify you by email if required by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@prolife.com

Phone: 0806 554 9560

Address: F2G4+FPV, New Owerri, New Owerri I 460281, Imo

By using our services, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.